Privacy Policy

1. Data Controller Identification

The data controller responsible for personal information processed through curiosityquibly.com is:

2. Scope and Information We Collect

We process minimal business-to-business information necessary to quote, dispatch, coordinate, and recover commercial audiovisual equipment. We do not engage in behavioral data profiling, automated ad network sharing, or consumer retail resale.

Information collected directly via our technical inquiry interfaces includes:

• Contact Credentials: Full name, corporate email address, business telephone number, and company name.
• Operational Parameters: Venue address, room floor level, access dock dimensions, equipment inventory requirements, and rental period dates.
• Technical Telemetry: Standard web server log data including originating IP address, browser user-agent string, page request timestamps, and referrer headers collected for server security and denial-of-service prevention.

3. Legal Bases for Processing

Under Article 6 of the General Data Protection Regulation (GDPR), we process your data under the following legitimate grounds:

• Performance of a Contract (Art. 6(1)(b)): Fulfilling rental requests, scheduling physical logistics, validating equipment manifests, and executing delivery handoffs.
• Legitimate Interests (Art. 6(1)(f)): Maintaining the integrity, network security, and operational reliability of our digital inquiry systems.
• Legal Obligation (Art. 6(1)(c)): Retaining transaction ledgers, delivery notes, and tax accounting documentation in compliance with statutory financial reporting laws.

4. Cookies and Local Storage

We utilize persistent local browser storage exclusively to preserve your chosen cookie consent preferences. We do not execute third-party cross-site advertising trackers or audience measurement pixels. For an exhaustive breakdown of active storage identifiers, please refer to our dedicated Cookie Policy.

5. Data Retention Periods

We adhere to strict data minimization timelines:

• Technical Inquiries: Unconverted quote inquiries and room specification notes are purged within 180 calendar days of submission.
• Contractual Records: Rental manifests, equipment check-in logs, and communication archives relating to active rentals are retained for six (6) financial years to satisfy commercial audit and liability regulations.
• Server Diagnostic Logs: Web server security logs are rotated and permanently deleted after thirty (30) days.

6. Third-Party Disclosures & Subprocessors

CuriosityQuibly AV Systems Ltd does not sell, license, or monetize customer information. Disclosures are limited strictly to vetted operational subprocessors under written data processing addenda:

• Logistics Couriers: Licensed commercial freight drivers receiving delivery address and site contact name for delivery execution only.
• Cloud Hosting Infrastructure: ISO 27001-certified UK/EU data centers hosting our web servers and encrypted databases.
• Legal Authorities: Regulatory bodies where mandated by binding judicial subpoena or statutory criminal inquiry.

7. Your Statutory Rights

Subject to statutory exemptions, individuals located in the United Kingdom and European Economic Area possess enforceable legal rights regarding their personal records:

• Right of Access: You may request copies of personal records held by our organization.
• Right to Rectification: You may correct inaccurate or incomplete venue contact information.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of records where retention is no longer legally mandated.
• Right to Restriction and Objection: You may contest processing based on legitimate interest assessments.
• Right to Lodge a Complaint: You maintain the legal right to file a formal complaint with the UK Information Commissioner's Office (ICO) or your national data protection supervisory authority.

To exercise any statutory right, transmit your written request to [email protected]. We respond within thirty (30) days without charge.